STORE POLICY

Customer Care

At Son's of Borinquen Studios, we are dedicated to providing the best customer service possible. Our team is here to assist you with any questions, concerns, or issues you may have. Please feel free to contact us through any of the following method:

Email: sonsofborinquenstudio@gmail.com

We strive to respond to all inquiries within 24 hours. Your satisfaction is our top priority, and we are committed to ensuring a smooth and pleasant shopping experience.

Common Inquiries:

Order Status: Check your order status and track your shipment.
Returns and Exchanges: Learn about our return and exchange policies.
Product Information: Get detailed information about our products.
Technical Support: Assistance with website issues or technical difficulties.

Privacy & Safety

Data Collection: We collect personal information such as name, email, and shipping address to process your orders and provide better service.
Data Usage: Your information is used solely for order processing, customer service, and marketing communications (if you opt-in).
Data Protection: We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
Third-Party Sharing: We do not sell, trade, or share your personal information with third parties, except for essential service providers involved in order processing and delivery.

Safety Measures:

Secure Transactions: Our website uses SSL encryption to ensure that your payment information is securely transmitted.
Account Security: We recommend using strong passwords and keeping your account information confidential to prevent unauthorized access.
Fraud Prevention: We monitor transactions for suspicious activity and may contact you to verify orders if necessary.

Wholesale

To become a wholesale partner, please contact us via email at sonsofborinquenstudio@gmail.com with your business details and inquiries. Our team will get back to you promptly to discuss how we can work together.
We look forward to working with you and growing together!

Payment Methods

• Credit / Debit Cards
• PAYPAL

• Offline Payments